Solutions

WELCOME TO CONVERGED COMMUNICATIONS SYSTEMS!

Converged Communication Systems (CCS) delivers best-in-class IP Telephony / Unified Communications solutions, along with proactive support services for businesses of any size across the country.

We guarantee industry-leading telecommunication solutions to meet your simple or complex business needs. Converged Communication Systems specializes in a full range of solutions including traditional, IP, hybrid, and hosted telephone systems as well as UC, SIP, unified messaging and fax solutions. In addition, our expertise allows multi-location and remote/home workers to operate more effectively via VoIP / SIP.

Our areas of expertise include:

  • Unified Communications (UC) and Unified Messaging (UM)
  • Collaboration/Videoconferencing
  • Multi-location VOIP networking, IP telephony, and IP home workers
  • Hosted PBX Solutions
  • SIP Solutions
  • Mobility
  • Converged voice and data solutions
  • Call centers / CRM
  • Wireless solutions
  • MPLS, T3, T1, etc carrier services through multiple partners of CCS
  • Nationwide installation and support services
  • CCS maintenance plans with guaranteed SLA's nationwide

Best-in-class Solutions

Converged Communications Systems keeps businesses on cutting edge technology, using the best solutions for each of our customers' unique needs. Instead of promoting a single brand, we believe in a neutral and consultative approach with choice, as opposed to selling a single brand. Each partner brand has many strengths and advantages that are different from each other and we are fully capable of delivering the clear value of the solutions we propose.

The leading manufacturers Converged Communication Systems partners with includes:

Avaya

Enterprise solutions / ECG Solutions (Avaya Aura, Avaya VENA, Avaya Flare, Avaya Communication Manager, Avaya Data solutions, Avaya Definity, S8100, S8300, S8500, S8700, S8800 and other SXXX Series, Avaya Media Servers, Avaya Session Manager, Avaya Media Gateways, etc.)

SMB solutions (Avaya IP Office, Avaya One-X, Avaya Merlin Magix, Avaya Merlin Legend, Avaya Partner)

Nortel

Nortel BCM 450, Nortel Option 11, Nortel Option 61, Nortel Option 81, Nortel BCM 200, Nortel BCM 400

Nortel phone system support and Nortel maintenance plans

Hosted PBX

Smoothstone, Broadvox, S-Net, Cbeyond, M5/Geckotech

LifeSize

HD Video conferencing (Lifesize video center, Lifesize Room, Lifesize Team, Lifesize Conference, Lifesize passport, Lifesize express, etc)

Polycom

Audio and video conferencing (full-range of SoundPoint series, SpectraLink series, VVX 1500, HDX 8000, HDX 7000, SoundStation 2, CX3000, etc)

Partners